Spare parts supply, often associated with rush orders,is studied through a single case study of an advanced sanitary product supplier. This supply process is emergent. Difficulties of determining and dealing with root causes, unexpected effects, and interventive solutions for rush orders are discussed. This provides conceptual foundation for considering complex systems thinking to handle rush orders.

@inproceedings{oscm-2019-464,
  title={Complexity in Handling Orders of Spare Parts},
  year={2019},
  author={Per Engelseth and Brian E. White},
  booktitle={Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019},
  doi={10.31387/oscm410024}
}

Per Engelseth, Brian E. White (2019). Complexity in Handling Orders of Spare Parts. In Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019. https://doi.org/10.31387/oscm410024