In today’s global business environment, quality cannot be under estimated or overlooked by any firm, whether it is a manufacturing firm or a service firm, regardless of its size or assets. The challenge for business today is to produce quality products efficiently and in a cost effective manner. Quality management is concerned with the understanding of the principles of total quality that allows the organization to become more effective and competitive in its performance characteristics viz; cost efficiency, quality, dependability and flexibility. Firm promotes a positive attitude by adopting or approaching to cultivate supplies and customers and to stay close to firm for total benefit. It has become a global approach for restructuring business processes and seeking continuous business improvements. The customers have gained renewed focus and unprecedented competitive processes have become the norm. Total quality management is essentially about the development of an ideology, a philosophy, method of actions that are designed to satisfy customers completely, through continuous improvement. The total quality philosophy is an approach that focuses all of the resources of an organization or the continues and simultaneous improvement of both quality and productivity. The purpose of total quality approach is to continually improve the organization’s performance and in turn competitiveness. To support develop and adhere a process of continuous improvement it is needless for and organization to use a selection of tools and techniques. Some of the tools and techniques are simple while some are more complex. The tools and techniques, along with management practices and the organizational infrastructure are fundamental components of total quality management. However, one should not view quality management only from tool based perspective and fail to see the management practices and infrastructure required to make use of these tools successfully. When used properly, these tools and techniques are powerful and effective in helping organization to design products and processes and to identify and solve quality problems that will ultimately lead to better customer value and operational performance. Top management have a vital role to play in implementing total quality management for overall global welfare. Well-developed tools and approaches are available. They have to deploy tools effectively with a knowledge involvement and commitment. Researchers have used FISH BONE DIAGRAM and PROCESS FLOW ANALYSIS Tool. All the Hypothesis are validated and conclusion meets with the required objectives.

@inproceedings{oscm-2019-526,
  title={Reducing Occurrence of Transformer Failure from 0.75\% to 0.35\% Using Tools of Lean Six Sigma},
  year={2019},
  author={Shrinivas Repak and Mukund Madhav Tripathi},
  booktitle={Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019},
  doi={10.31387/oscm410209}
}

Shrinivas Repak, Mukund Madhav Tripathi (2019). Reducing Occurrence of Transformer Failure from 0.75% to 0.35% Using Tools of Lean Six Sigma. In Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019. https://doi.org/10.31387/oscm410209