Whenever a disaster happens in Indonesia, there are many personal donators want to help, either transferring money or buy the donated goods at their respective place then deliver the goods to the disaster area, even though sometimes separated by an island. The objective of this paper is to suggest the online donation platform as the single gateway will be handled by Indonesian National Disaster Management Authority called BNPB according to of three metrics of the humanitarian supply chain: efficiency, equity, and efficacy. Anyone who wants to donate just opens the platform using the smartphone and desktop not only in Indonesia but all over the world and click the donation goods item that already decided by BNPB, put on the cart and do the donation fare. The platform also shows accuracy the quantity status of each donation goods, in order to prevent out of stock or overstock to match the need of survivor. The donation fare transferred directly to BNPB’s bank account which is a government institution to maintain transparency. For procurement and distribution wise, BNPB can prepare the donated goods from the nearest place by the impact location to keep effective, equity and efficacy. The platform will also show the donated goods status which already distributed to the last mile. This research was conducted using a qualitative approach with data collection by interviewing humanitarian actors and site visit. The result shows the idea of online platform humanitarian logistics is very promising in dealing with the Indonesia archipelago nation, but also can be applied worldwide.

@inproceedings{oscm-2019-543,
  title={The Development of Online Platform for Humanitarian Logistics},
  year={2019},
  author={Raden Didiet Rachmat Hidayat and Sandriana Marina and Lira Agusinta and Aswanti Setyawati and Aisyah Rahmawati},
  booktitle={Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019},
  doi={10.31387/oscm410176}
}

Raden Didiet Rachmat Hidayat, Sandriana Marina, Lira Agusinta, Aswanti Setyawati, Aisyah Rahmawati (2019). The Development of Online Platform for Humanitarian Logistics. In Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019. https://doi.org/10.31387/oscm410176